Quality Management

Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY WORLDThis is a tried and tested hands-on manual, with detailed steps to success and simpl..

Revised and updated to for the 2015 changes, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. It also includes essential m..

Revised and updated to for the 2015 changes, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. It also includes essential m..

A clear and comprehensive guide to quickly setting up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensi..

A clear and comprehensive guide to quickly setting up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensi..

Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers. Because of this, the authors have come up wit..

The river basin is no longer the appropriate spatial unit for analysing water problems. With increasing trade between nations and continents, water is more and more often used to produce goods that are exported. This book analyses this issue for the first time on a global scale. It addresses questio..

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your tea..

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your tea..

Managing Quality in Projects shines the spotlight on an aspect of project management that can often be overshadowed by the pressure to deliver on time and on budget. Ron Basu’s investigation focuses initially on defining the dimensions of quality in project management and identifying sources of meas..

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Mea..

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and..