The Definitive Guide to Emergency Department Operational Improvement

With so many having nowhere else to turn for care, emergency departments (ED) have become cauldrons of resentment where neither the best needs of patient or hospital are served. Offering a solution to this fiscal and medical madness, this step-by-step guide shows how the application of Lean principles can lead to more efficient, cost-effective, and patient friendly departments. The book illustrates the application of Lean tools and concepts in EDs across the country.