Getting to Standard Work in Health Care

Addressing the challenges involved with achieving standard work in health care, this book describes the Training Within Industry (TWI) Job Instruction method. This tool has been used by Toyota and other Japanese companies in creating a strong foundation for standardization in their production practice. The text places this methodology squarely within the health care paradigm. Using examples, case studies, and terminology that all health care practitioners can understand, the authors show how this method can make all the difference in the delivery of quality health care while serving as a foundation for successful Lean practice in health care.