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Maximizing Call Center Performance

Maximizing Call Center Performance
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Maximizing Call Center Performance
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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  • Publisher: CRC Press
  • Publication Place: UK
  • Publication Year: 2017-06-29
  • Language: English
  • Number of Pages: 144
  • Edition: 1
  • Seller: BestBookBuddies  
  • Category: RAPS
  • Stock: 9999
  • Model: Stock
  • Weight: 0.27kg
  • SKU: Stock
  • ISBN: 9781138412347
Taylor & Francis Taylor & Francis
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