Change or Die

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help teams make better decisions. This resource-rich book includes a CD with challenges, facilitated workshops, templates, tables, and questionnaires.