Evolution in Reference and Information Services

In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, this valuable book will enable you to make the most of the new opportunities that current technologies offer. Evolution in Reference and Information Services: The Impact of the Internet gives you a review of the history of electronic reference, looks at the increasing role of librarians as teachers and providers of technical help for users, provides case studies and ways to evaluate electronic research methods, suggests strategies for providing effective electronic services, and much more!