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Understanding Customers

Understanding Customers
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Understanding Customers
Aimed at the Understanding Customers Certificate CIM paper, this book is divided into six parts covering the social sciences, people as individuals, people in groups, people in society and people in organisations. Each chapter consists of: learning objectives and definitions; the theoretical background; exercises; issues to consider; and more.

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  • Publisher: Routledge
  • Publication Place: UK
  • Publication Year: 2017-07-28
  • Language: English
  • Number of Pages: 324
  • Edition: 2
  • Seller: BestBookBuddies  
  • Category: RAPS
  • Stock: 9999
  • Model: Stock
  • Weight: 0.60kg
  • SKU: Stock
  • ISBN: 9781138440937
  • Sold By: taylorandfrancis
  • Contact Seller
  • ₹11,016.00
    ₹13,770.00
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