Social Media, Crisis Communication, and Emergency Management

Explaining how to use social media and Web 2.0 technologies to improve emergency planning, preparedness, and response capabilities, this book describes a set of guidelines for using social media effectively across a range of emergency management applications. It supplies cutting-edge methods for leveraging these technologies to reduce information overload, inform the public, and save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at the undergraduate and graduate levels.