Backed up by a range of exercises and activities, this work allows managers to put their learning straight into practice - and so to achieve immediate results. It helps managers and employees in the industry to learn more about the control aspects in order to become more effective in their work.
Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progress..
Globally the hospitality and tourism industry is evolving and undergoing radical changes. Containing contributions from different parts of the globe, ..
This book is essential reading for students and researchers with a specific interest in the hotel and catering industry, but will also be of interest ..
This is a well-established reference and textbook for professional chefs and students. This edition presents essential recipes based on traditional an..
Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international exa..
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer sati..
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services..
Top experts specializing in hospitality management have contributed articles to this new collection which explains recent developments in accounting a..
'Successful Pubs and Inns plots a clear course towards successful innkeeping. It is ideal for those planning a career in the licensed trade, professio..
This new edition of Profit Planning is ideal for hotel, restaurant and licensed house managers as it focuses on profit planning, the major area of fin..
'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers..
'Public House & Beverage Management' provides students with a practical guide to the management aspects of the licensed trade industry. 'Public House ..