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Developments in the Call Centre Industry

Developments in the Call Centre Industry
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Developments in the Call Centre Industry
Drawing on contributions from a diverse range of countries including the USA, the UK, India, Australia, South Korea, Germany, Greece and Sweden, this book conducts a thorough analysis of call centres worldwide (centres that are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s).

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  • Publisher: Routledge
  • Publication Place: UK
  • Publication Year: 2012-03-22
  • Language: English
  • Number of Pages: 224
  • Edition: 1
  • Series: Routledge Studies in Business Organizations and Networks
  • Seller: BestBookBuddies  
  • Category: RAPS
  • Stock: 9999
  • Model: 9780415511483
  • Weight: 0.34kg
  • SKU: 9780415511483
  • ISBN: 9780415511483
  • Sold By: taylorandfrancis
  • Contact Seller
  • ₹2,716.54
    ₹3,395.68
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