This study, first published in 1986, examines and evaluates the personnel techniques and activities that were characteristic of one period in American industrial life. This title will be of interest to students of business studies and human resource management...
This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly geographical approach to understand how different groups of workers experie..
This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly geographical approach to understand how different groups of workers experie..
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift th..
The human resources landscape has shifted and managers are increasingly recognizing the importance of employing talented individuals. Achieving a Triple Win: Human Capital Management of the Employee Lifecycle presents a comprehensive, specialized approach to human resource management in order to ach..
From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, this book introduces a new way to envision your role within the organization. It explains how this powerful methodology works and sup..
Focusing on the role of action learning in developing organization and leadership capacity in public services, this informative book comprises an edited collection of chapters on a range of themes that draw from a variety of public services...
Drugs and the workplace just don't mix. Yet most users of illicit drugs are employed adults and there's a high correlation between levels of stress, income and alcohol abuse amongst professional and managerial employees. And the risks associated with drug use and abuse in the workplace have been wel..
In this definitive guide to the problem of alcohol at work, the author explores the nature and scale of the problem and the impact of national policy. He provides a complete range of ideas and techniques to help organisations create their own policy in the workplace and develop a series of appropria..
What difference can the aspiring HR strategist really make to business value?In the new edition of her ground-breaking book, Linda Holbeche answers this question and provides the tools and insights to help HR managers and directors add value to the organization by implementing effective HR initiativ..
What difference can the aspiring HR strategist really make to business value?In the new edition of her ground-breaking book, Linda Holbeche answers this question and provides the tools and insights to help HR managers and directors add value to the organization by implementing effective HR initiativ..