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E-Service: New Directions in Theory and Practice

E-Service: New Directions in Theory and Practice
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E-Service: New Directions in Theory and Practice
This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.

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  • Publisher: Routledge
  • Publication Place: UK
  • Publication Year: 2002-07-31
  • Language: English
  • Number of Pages: 350
  • Edition: 1
  • Seller: BestBookBuddies  
  • Category: RAPS
  • Stock: 9999
  • Model: Stock
  • Weight: 0.81kg
  • SKU: Stock
  • ISBN: 9780765608062
Taylor & Francis Taylor & Francis
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