This book focuses on ‘the dark side’ of emotional labour, exploring the work that is emotionally disturbing, wearying, deeply upsetting and sometimes damaging to those who undertake it.
Publisher: Routledge
Publication Place: UK
Publication Year: 2015-10-15
Language: English
Number of Pages: 148
Edition: 1
Series: Routledge Studies in Management, Organizations and Society
Tracing development of scientific sociology from Comte onwards, this book provides a narrative history of figures, ideas, and schools that lie behind ..